Aftersales Services

Service Information

Raja IT is one of the eCommerce sites in Indonesia. It has an own Authorized Service Centre. Raja IT has been supported by some experts in their fields. They are always ready to handle various customer complaints and questions about IT & Electronic products, which purchased on our website or store network. We also have collaborated with several well- known technology brands, such as Authorized Service Partners like: HP, Brother, Epson and Panasonic.

Our Service Type

• Carry In

You can come directly to our outlet, bring the goods to be serviced. We will be happy to serve your complaint and ensure that the item can be handled properly by our technicians.

• Onsite Services

For some items purchased through a collaborative project with our company, Onsite Service can be an option for handling damaged goods. Our technicians will come and provide repair services on site.

• Pick Up Services

We serve the collection and delivery of service items that you will repair at the Raja IT Service Center. More efficient in terms of managing your valuable time.

• Warranty Claim

Every product has a Warranty that you can claim on our premises. If the Warranty is still valid, this can provide an advantage in terms of cost savings.

Raja IT Service Centre

• Komplek Ruko Ketapang Indah Blok B3 No. 8-13. Jl KH Zainul Arifin Krukut Tamansari Jakarta – Indonesia.

• Email: support@Rajait.com

Unit Repair Tracking

• Track the work status of your repair unit on https://ayootrack.com/

Working Hour

• Monday to Friday in 09.00-18.00 WIB

Contact Information :

• Telephone: 021-6304444

• Email: info@airmasgroup.co.id